Security & limits
Quick to pay.
Hard to steal.
Money on KRU moves when you say so, for the amount on your screen, to the name you can see. Here is one payment, watched closely, and what keeps it safe.
Amount due
Customer pays J$2,101.05 with the fee
Waiting for the customer to scan
Ref KRU-1041-207000 · 2:00
One payment, start to finish
Twenty seconds at Fish Pot & Grill.
From Collect to the tick, and what protects the money at each step.
- Andre keys in J$2,070.00 and taps Collect. The amount comes from his till and nowhere else.
- A code appears for this sale only: one reference, one amount, two minutes. When the clock runs out the code is dead, and a photo of it pays for nothing.
- Marcia scans it and sees the fee on top before she agrees: J$2,101.05.
- Andre’s till shows the tick. J$2,070.00 is in his balance, all of it.
- If the clock had run out first, nothing is charged. Andre taps Collect again.
Your part: read the name and the amount on your own screen before you confirm. If you run the till, trust your own tick, not a phone held up to you.
You're paying
Fish Pot & Grill
@fishpot · Counter 1
AmountJ$2,070.00
Fee · 1.5%J$31.05
You payJ$2,101.05
Ref KRU-1041-207000
Limits and ID checks
Your limit grows with you.
From your first day you can send and pay up to a daily limit. Verify your ID in the app and the limit goes up. Limits protect you too: nobody who got into your account could empty it in a day.
Business accounts are checked before the till opens.
Daily limit before you verify: $100.00 to confirm
After you verify: higher to confirm
Raise your limit
Daily limit now$100.00
After you verifyHigher
- 1A photo of your ID
- 2A quick selfie
- 3KRU checks it
How your money is protected
The locks you don't see.
Some of it you can check today. Every payment code is made for one sale and stops working after two minutes. The fee is shown on top before anyone agrees to pay. This website and the till run over an encrypted connection: look for the padlock beside kruspend.com.
The app locks with your PIN, fingerprint or face. to confirm
You get a notification for every payment in or out. to confirm
If your phone goes missing, KRU can freeze your account while you sort it out. to confirm
If something goes wrong
Tell us fast.
Each of these ends the same way: a person at KRU, as soon as you can reach one.
Someone is asking for my PIN or password.
It is not us. Nobody from KRU will ask for your PIN or password: not by call, text, WhatsApp or email. to confirm Most fraud does not break the lock. It asks you for the key. Keep it, and tell us about the message so we can warn other people.
I lost my phone.
Tell us straight away, from a borrowed phone if you have to. The sooner we know, the more we can do.
There is a payment I don't recognise.
Write down the reference, the amount and the time, then contact us. The reference finds exactly that payment.
My staff share one till.
Sign out at the end of every shift.
What we do with your information is in the Privacy Policy.